GPs connect with specialist consultants in 64 seconds

GP Care's Consultant Link (Immediate Access Telephone Advice & Guidance) Service achieved a further improvement in call answering times in December 2013 - connecting GPs to local NHS Consultant Specialists in an average of just under 64 seconds.

The average percentage of GP calls that conclude in patients being managed in primary care remains at 65% with a further 9% being sent for direct access diagnostics - leaving only 26% of cases where patients had to go to hospital.

GP Feedback...."Advice was very useful and avoided a referral"

For further information on Consultant Link please email us at or call our service team on 0333 332 2100.

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