GP Care's Consultant Link Service, which is currently delivered in partnership with University Hospitals Bristol NHS Foundation Trust, has been shortlisted for the Cardiac Care category in the Care Integration Awards 2013 (HSJ and Nursing Times).
The Consultant Link Service provides GPs with direct and immediate telephone access using 'hunt group' technology to specialist hospital consultants via mobile phones for advice & guidance with a view to ensuring that all and only appropriate referrals are made to hospital. This paperless service model for both consultant and GP includes digital call recordings being made and sent back to GP practices to attach to patient records.
This service has already demonstrated real savings for commissioners with some 56% of calls concluding in pateints recieving care from their GP rather than going to hospital. Feedback from GPs and hospital consultants is consistently excellent and the number of unnecessary patient attendances at hospital has been reduced.