Ultrasound - Pathways

GP Referral Process

Process starts

  1. Patient attends GP appointment and Ultrasound scan is required
  2. GP accesses eReferral and find patients details via their NHS number
  3. GP selects "Diagnostic Imaging" and then "Ultrasound" (patients under 18 will automatically be excluded from the service by e-RS and GPs will need to ensure that patients meet the service acceptance criteria and that exclusion categories relating to certain scan types and BMI restrictions are not referred to our Ultrasound service)
  4. GP selects scan type required and urgency of scan (GP undertaking triage by selecting the appropriate scan type required, if it the referral is marked as urgent the GP must ensure the patient is aware of this and the requirement to book the appointment within two weeks as GP Care will contact the patient to bring the appointment forward if they do not)
  5. GP selects distance to the patients address
  6. Provider options presented and dependant on the selection criteria
  7. GP selects suitable providers to be offered to the patient
  8. Referral and other relevant information is uploaded to eReferral
  9. UBRN appointment letter is generated
  10. Practice gives or posts UBRN appointment letter to patient (the referring practice will be required to provide the eRS letter to the patient)
  11. Practice checks eReferral work list to ensure the patient has booked an appointment (the referring practice is able to monitor the eRS work list to check whether the patient books their appointment)

Process ends

G Care:  https://g-care.glos.nhs.uk/pathway/207/resource/5#chapter_398

 

Patient Referral Process

Process starts

  1. Patient receives eReferral letter
  2. Patient accesses NHS eReferral via the online booking website
  3. Patient books an appointment for a convenient location, date and time ( if you are diabetic please book the earliest available appointment in the day, patients without internet will need to call the eRS centre to make an appointment)
  4. Patient prints off or writes down appointment location, date and time (patients have the ability to manage appointments through the eRS booking site including changing appointments and cancelling appointments. Cancelled appointments are notified to the referring GP through the eRS work list)
  5. Patient also makes a note of the required scan preparation (where applicable) (pre scan preparation is shown on e-RS at the time of booking the appointment – details are also available here)
  6. Patient attends appointment (if patients do not attend they will be contacted by GP Care's Patient Support team to rebook their appointment)
  7. GP Care clinician completes the report (patients requiring a rescan will be re-booked during initial appointment visit)
  8. GP Care sends the report to the referring GP

Process ends